Mason James is the CEO of WP Valet. With a focus on first-class customer service and iterative, measurable improvements, Valet quickly gained a reputation for being a trusted partner to their clients. Today, Valet provides development, insights, and peace of mind to WordPress site owners around the world.
Suggested Questions And Topics: Mason is passionate about remote work culture and measuring support effectiveness. Mason manages customer expectations, troubleshooting, and consulting work with the same criteria – education to increase success.